If you have an account you can check the status of your order and get the tracking number by clicking here
If you do not have an account please contact our customer care team and we will be happy to assist you. Please have your order number ready to help us assist you.
If you need to make any changes to or cancel your order, please call us immediately, at (323) 235-6500 or toll free: (877) 600-7351. Once our warehouse has processed your order, we will be unable to make any changes/cancelations. Although we will try our best, no guarantees are made that a cancelation request will be fulfilled and all cancelation requests must be made by phone; no emailed cancelation requests will be accepted.
Unfortunately we cannot add items to an order thats already been placed. If you wish to add another item, either place a new order through the site and contact us or simply give us a call and we'll be happy to place the order over the phone. Either way we’ll waive the shipping cost of this second order if it is placed within 24 hours of the original order.
We accept PayPal, Visa, MasterCard, American Express, and Discover. We also accept Miss Me® Gift Cards and coupon codes.
We do not accept any other gift cards at this time.
For your security and to help prevent credit card fraud our customer care team will contact anyone who places an order of $300 or more to confirm the credit card/order information before the order is processed
To use a store credit, sign into your Miss Me account. There you can see your store credit on the left side of the page. During the final part of checkout (step 4), your store credit will automatically be deducted from your total. If you do not use the total credit the leftover ammount will remain on your account to be used on future purchases.
You can redeem your Gift Certificate or Coupon code in your shopping bag or during step 4 of checkout.
Sales tax will be added to all purchases shipping within California. The currect sales tax rate for California is 9%
All prices on our site are listed in US dollars and charged in US dollars. Your total purchase price will be based upon the current and prevailing exchange rate your credit card issuing bank has established at the time of purchase. Please contact your credit card issuing bank for exchange rates and policies.