If you have an account you can check the status of your order and get the tracking number by clicking here
If you do not have an account please contact our customer care team and we will be happy to assist you. Please have your order number ready to help us assist you.
Two-day and expedited shipping will be sent out same day if received by 1:00 p.m. (PST), and all orders ship within 2 business days of purchase. However, no guarantees are made as processing times may vary. Orders are not shipped on the weekends or holidays. Click here to see our full shipping information
Unfortunately we cannot add items to an order thats already been placed. If you wish to add another item, either place a new order through the site and contact us or simply give us a call and we'll be happy to place the order over the phone. Either way we’ll waive the shipping cost of this second order if it is placed within 24 hours of the original order.
You can redeem your Gift Certificate or Coupon code in your shopping bag or during step 4 of checkout.
To use a store credit, sign into your Miss Me account. There you can see your store credit on the left side of the page. During the final part of checkout (step 4), your store credit will automatically be deducted from your total. If you do not use the total credit the leftover ammount will remain on your account to be used on future purchases.
Please click here to find an authorized Miss Me retailer in your area
Once we have received your package, your refund will be processed within 7 business days. You will be notified via email when this refund has been processed. When shipping a return to us please choose a method that provides a tracking number and/or delivery confirmation so we can confirm we have received your return. Missme.com will not be responsible if the package is lost in transit.